Do you offer a warranty on your electric violins?
We offer a one year warranty parts and labor on any electronic components concerning our electric (violins, violas, cellos and basses). All other electronic devices have a 60 day manufacture warranty. Shipping will be the responsibility of the customer. We will listen to any reasonable complaint and offer a fair solution.

How do I maintain my electric violin?
The only maintenance other than cleaning with a dry rag or mild polish and changing strings should be done by a professional violin maker or repair person.

What payment methods do you accept?
We accept VISA, MASTERCARD, DISCOVER CARD, AMERICAN EXPRESS, AND PAYPAL as payment options on our web site. This ensures that no matter the customer, there will be no restrictions on receiving payment. All options are available. Please contact us if you have any other questions regarding payment.

How do you ship, and how much does it cost?
We ship via UPS ground shipping. The shipping rate is a flat $10.99 shipping on all orders so you don't have to worry about a surprise in the shopping cart. If you need expedited shipping, please feel free to contact us and we will price out a custom shipping rate for you.